Construction and Implementation of a KPI System for Nursing Vertical Incentive Performance Management Based on Information Construction

AMCMR

Advances in Modern Chinese Medicine Research

3068-06383068-0646

Art and Technology

10.61369/AMCMR.202502015

Article

Construction and Implementation of a KPI System for Nursing Vertical Incentive Performance Management Based on Information Constructionhttps://artdesignp.com/journal/AMCMR/1/2/10.61369/AMCMR.202502015HouChunyu,GuiYongli,LiJinting

2025

2025-06-20

Objective: Based on information technology construction, this study aims to establish an informatized management for nursing incentive performance. Through the construction and implementation of a nursing KPI system, the goal is to promote the in-depth development of high-quality nursing care, mobilize the enthusiasm of nursing staff, and drive high-quality hospital development. Methods: An informatization platform for nursing incentive performance was constructed. Key KPIs were identified as “job risk, difficulty coefficient of nursing operations, workload, work quality, satisfaction, and custom dimensions.” The responsibilities of nursing staff at various levels were clarified, with a focus on positions and shifts with high job risks, high technical requirements, heavy workloads, and significant risks. This approach was used to build a nursing incentive performance allocation and evaluation system. Results: After implementation, the turnover rate of nursing staff in 2024 decreased compared to 2023. Nurse job satisfaction, patient satisfaction, and head nurse satisfaction increased compared with pre-implementation levels. The incidence of nursing adverse events (falls, unplanned extubations, pressure injuries, and medication errors) decreased compared to before implementation. The differences were statistically significant (P < 0.05). Conclusion: The work efficiency, work quality, work enthusiasm, and job satisfaction of nursing staff have all improved, aligning with the trend of hospital operation and management. This provides a tool for continuously promoting hospital nursing performance management.Informatization, Nursing, Incentive performance, KPI system

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